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Urban Shanti Bournemouth

POLICIES

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Our Policies

Our Policies are in place to ensure a safe, secure, and supportive environment for all students at Bright Futures. They cover key areas such as safeguarding, health and safety, and staff conduct, providing clear guidelines to protect both students and staff. These policies are designed to promote the well-being of everyone involved and to maintain the highest standards of care and professionalism.

Bright Futures Safeguarding Policy

  1. Introduction
    Bright Futures is committed to safeguarding and promoting the welfare of all children and young people. This policy outlines our commitment to protecting children from harm, abuse, and neglect and applies to all activities within our provision.
  2. Purpose & Scope
    This policy ensures that all necessary measures are in place to safeguard children who attend Bright Futures. It applies to the owner/operator, visitors, and any partners we collaborate with.
  3. Key Safeguarding Principles
  • The welfare of the child is paramount.
  • All children have an equal right to protection from harm.
  • We recognise our responsibility to safeguard children and take action where necessary.
  • We work in partnership with parents, schools, and authorities to protect children.
  1. Legal Framework
    This policy adheres to the following UK laws and guidelines:
  • The Children Act 1989 & 2004
  • Keeping Children Safe in Education (KCSIE)
  • Working Together to Safeguard Children
  • The Prevent Duty 2015
  1. Recognising Abuse and Neglect
    We are vigilant for signs of abuse, including:
  • Physical abuse (e.g., unexplained bruises or injuries).
  • Emotional abuse (e.g., excessive criticism or rejection).
  • Sexual abuse (e.g., inappropriate sexual behaviour or knowledge).
  • Neglect (e.g., persistent lack of basic needs such as food, clothing, or hygiene).
  1. Reporting Concerns
    If there are concerns about a child’s welfare:
  • The concern will be recorded with factual details.
  • The local safeguarding authority (MASH) or school’s Designated Safeguarding Lead (DSL) will be informed.
  • In an emergency, the police will be contacted immediately.
  1. Prevent Duty (Preventing Radicalisation)
    Bright Futures recognises its duty to identify and report concerns regarding radicalisation and extremism. Any concerns will be reported to the relevant authorities under the Prevent Duty framework.
  2. Code of Conduct
  • All interactions with children must be professional and appropriate.
  • No personal relationships or social media contact with students.
  • Any safeguarding concerns must be reported immediately.
  1. Lone Working Policy
  • When working one-to-one with a student, parents and/or schools will be informed in advance.
  • Sessions will take place in a safe, risk-assessed environment.
  • Emergency contacts must be available during sessions.
  1. Health & Safety Considerations
  • A full risk assessment is conducted for all activities.
  • Emergency procedures are in place for medical or fire incidents.
  • First aid provisions are always available on-site.
  1. Contact Information for Reporting Safeguarding Concerns
  • Local Authority Safeguarding Board: 01202 123 334. Out of hours call 01202 738 256.
  • NSPCC Helpline: 0808 800 5000
  • Local MASH (Multi-Agency Safeguarding Hub): 01202 123 334

Clear Behaviour Policy & Managing Challenging Behaviour

Purpose:
 To define expected behaviour and outline how to manage challenging behaviour.
Behaviour Expectations:
  • Respect: Treat others with kindness and respect.
  • Participation: Engage in activities and follow instructions.

     

  • Safety: Follow safety rules at all times (e.g., during surfing or music sessions).

     

Managing Challenging Behaviour:
  • Preventive Measures: Provide clear instructions and structure. Recognise early signs of distress or frustration.

     

  • De-Escalation: Remain calm and speak in a low, soothing tone. Give students space if necessary.

     

Incident Handling: If behaviour escalates, remove the student from the activity and discuss the behaviour privately. Contact the parent if required.

Confidentiality & Data Protection (GDPR Compliance) Policy

Purpose:
 To ensure that all personal data of students, parents, and staff are handled and protected in compliance with GDPR regulations.

GDPR Principles:

  1. Data Collection:
    • Collect only the data necessary for the running of Bright Futures (e.g., contact details, medical history).
    • Inform parents and guardians about the purpose of data collection.
    • Obtain explicit consent before collecting sensitive data (e.g., health conditions).
  2. Data Storage and Security:
    • Store personal data in a secure, encrypted system.
    • Limit access to data to authorised personnel only.
    • Data should not be stored longer than necessary.
  3. Data Sharing:
    • Do not share data without consent unless required by law (e.g., safeguarding).
    • Share data only with trusted third parties (e.g., school officials, medical professionals) as necessary.

Supervision Policy

Purpose:
 To ensure the appropriate level of supervision is provided to students, based on their age, needs, and the activity.

Supervision Guidelines:

  • 1:1 Supervision: All students with additional needs (e.g., autism, ADHD) should have one-to-one supervision during all activities.
  • 1:2 Supervision: For activities like surfing, where students need direct support but can be more independent.
  • Group Supervision: For less risky activities, maintain a ratio of 1 staff per 4 students.
  • Breaks: Ensure students are given regular breaks (every 45 minutes) with opportunities for calm, mindful activities.

  • Exclusion Policy

    Purpose:
     To define when exclusion may be necessary and the steps to take.
    Exclusion Criteria:
    • Persistent refusal to follow the rules despite intervention.

       

    • Physical or verbal aggression that threatens safety.

       

    • Serious violations of the programme’s expectations.

       

    Exclusion Procedure:
    1. A meeting will be scheduled with the student’s parents or guardians to discuss the behaviour.

       

    2. The student will be given a chance to improve their behaviour through a clear action plan.

       

    3. If the behaviour does not improve, exclusion may be considered, with written notice given to the parents.

       

     

Fire Safety & Emergency Policy

Purpose:
 The purpose of this policy is to ensure that appropriate fire safety measures are in place to safeguard both staff and students within the premises used for Bright Futures’ educational activities.

1. Responsibilities:

  • Owner/Lead Practitioner (You): Responsible for ensuring compliance with fire safety regulations, conducting fire drills, and maintaining the fire safety equipment.
  • Staff/Visitors: Must follow all fire safety instructions and cooperate during fire drills or emergency evacuations.
  • Students: Will be taught basic fire safety and evacuation procedures.

2. Fire Safety Equipment:

  • Fire Extinguishers:Are strategically placed around the facility, particularly in high-risk areas like kitchens or workshops.
  • Fire Alarms: Are tested regularly, and all alarms must be in working order.
  • Emergency Exit Signs: Are clear and visible, pointing to the nearest exits.
  • Fire Blankets: Are available in areas where cooking or flammable materials are used.
  • First Aid Kits: Are easily accessible and contain the necessary supplies for minor injuries sustained during an evacuation or fire.

3. Emergency Evacuation Procedures:

  • Evacuation Drill: Fire drills are held at least every 3 months and the results should be reviewed and improvements made if necessary.

4. Fire Safety Training:

  • Staff Training: All staff, including yourself, have undergone fire safety training, covering how to use fire extinguishers and how to evacuate the premises quickly and safely.
  • Student Awareness: Students will be made aware of fire safety protocols, including the evacuation plan and the importance of staying calm.

5. Fire Safety Checks:

  • Routine Inspections: A monthly fire safety inspection is carried out, checking fire extinguishers, emergency exits, alarm systems, and other safety equipment.
  • Annual Fire Risk Assessment: Conduct an annual risk assessment with a professional to ensure compliance and mitigate risks.

6. Fire Safety Responsibilities in Different Situations:

  • Lone Working: If you are working alone, ensure that the premises are checked for any fire risks before starting work. Always inform a trusted person of your location.
  • High-Risk Activities: Certain activities (e.g., jewellery making, using a hot glue gun) will require specific fire safety precautions, such as keeping flammable materials away from heat sources and ensuring proper ventilation.

7. Reporting and Record Keeping:

  • Incident Report: If a fire or near-miss occurs, an incident report will be filled out and reviewed. 
  • Training Records: Keep a log of all fire safety training sessions for staff and students.

Policy Review:
 This policy will be reviewed annually to ensure that it continues to meet all relevant regulations and to improve upon any areas identified during fire drills or inspections.

Bright Futures Assessment Policy

  1. Introduction Bright Futures is committed to providing high-quality, student-centred education tailored to individual learning needs. This Assessment Policy outlines the approach to monitoring student progress and ensuring that learning objectives are met in a supportive and inclusive manner.
  2. Purpose of Assessment Assessment at Bright Futures serves the following purposes:
  • To identify students’ strengths, interests, and areas for development.
  • To track progress and provide personalised support.
  • To encourage self-reflection and confidence in learning.
  • To provide feedback to parents, schools, and local authorities where necessary.
  1. Assessment Methods Given the diverse learning needs of our students, a flexible and informal approach to assessment is used. Methods include:
  • Initial Assessments: Conducted at the start of sessions to understand prior knowledge, learning preferences, and support needs.
  • Ongoing Observations: Regular informal observations of engagement, participation, and skill development.
  • Project-Based Assessment: Evaluating student progress through creative projects, portfolios, and completed tasks.
  • Self & Peer Reflection: Encouraging students to reflect on their learning experiences and achievements.
  • Feedback Sessions: Providing constructive feedback to support continued growth and motivation.
  1. Personalised Learning Plans Each student at Bright Futures will have a personalised approach to learning, ensuring that:
  • Goals are tailored to individual needs and aspirations.
  • Adjustments are made for SEN requirements where necessary.
  • Progress is documented through a flexible tracking system.
  1. Reporting & Communication
  • Regular verbal feedback will be provided to students to support their learning journey.
  • Summary reports may be provided to parents, schools, or relevant stakeholders upon request.
  • Confidentiality will be maintained in line with GDPR regulations.
  1. Adjustments for SEN Students
  • Assessment methods will be adapted to accommodate neurodiverse learning styles.
  • Reasonable adjustments will be made to ensure a comfortable and stress-free evaluation process.
  • Non-traditional measures of success will be recognised, such as improvements in confidence, engagement, and emotional regulation.
  1. Review & Monitoring This policy will be reviewed annually to ensure it continues to meet the needs of Bright Futures students and aligns with best practices in SEN and alternative education assessment.

Bright Futures Health & Safety Policy

  1. Introduction Bright Futures is committed to ensuring a safe and secure environment for all students, parents, and visitors. This Health & Safety Policy outlines the responsibilities and procedures in place to prevent accidents, injuries, and health-related risks.
  2. Legal Responsibilities Bright Futures will adhere to the Health and Safety at Work Act 1974 and other relevant legislation, ensuring all activities are conducted safely.
  3. Key Health & Safety Principles
  • All learning activities must be risk assessed and adapted to ensure safety.
  • Emergency procedures must be in place and clearly communicated.
  • First aid provisions must be available at all times.
  • The safety of students, particularly those with SEN, must be prioritised.
  1. Risk Assessments
  • Risk assessments will be conducted for all activities, particularly those involving physical movement (e.g., surfing, longboarding, and yoga) and use of equipment (e.g., jewellery making and DJing).
  • Environmental hazards will be reviewed before any off-site activities.
  • Individual risk assessments may be carried out for students requiring additional support.
  1. First Aid & Medical Emergencies
  • A first aid kit must be present at all sessions.
  • Any medical conditions or allergies must be disclosed before sessions commence.
  • If a child requires urgent medical attention, emergency services will be contacted, and parents will be informed immediately.
  1. Fire Safety & Emergency Procedures
  • Fire risk assessments must be conducted for any premises used for sessions.
  • Fire exits must remain accessible at all times.
  • Students will be briefed on fire evacuation procedures.
  • In the event of an emergency, students will be led to the nearest safe exit, and emergency services will be contacted if necessary.
  1. Venue & Equipment Safety
  • Any venues used for sessions must comply with safety regulations.
  • Equipment will be regularly checked for faults or hazards.
  • Students will be instructed on the safe use of materials and equipment.
  • All electrical equipment will be PAT-tested where required.
  1. Supervision & Behaviour Management
  • All sessions will follow a strict Code of Conduct to prevent disruptive or unsafe behaviour.
  • Students will be supervised at all times to prevent injury or harm.
  • Lone working procedures will be followed to ensure safety in one-to-one sessions.
  1. Reporting Incidents & Accidents
  • Any accidents, near-misses, or safety concerns must be documented and reported.
  • A record of all incidents will be maintained, and appropriate action will be taken to prevent recurrence.
  • Parents will be informed of any incidents involving their child.
  1. COVID-19 & Infection Control
  • Hand hygiene and sanitisation procedures will be followed.
  • Any students or staff with symptoms of infectious illness must not attend sessions.
  • Shared equipment will be sanitised regularly.
  1. Review & Monitoring This policy will be reviewed annually or following any significant health and safety changes.

Bright Futures Lone Working Policy

  1. Introduction Bright Futures operates as a one-to-one and small group enrichment programme, meaning that lone working will be a regular part of our provision. This policy outlines the measures in place to safeguard both the educator and the children in our care.
  2. Purpose & Scope This policy is designed to minimise risks associated with lone working while ensuring a safe and effective learning environment. It applies to all Bright Futures sessions conducted without additional staff members present.
  3. Key Risks of Lone Working
  • Safeguarding concerns and allegations.
  • Medical or emergency situations occurring without immediate assistance.
  • Personal safety risks when working offsite or in private locations.
  • Stress, isolation, or mental well-being concerns related to working alone.
  1. Safeguarding & Child Protection Measures
  • Parental/School Notification: Parents and/or schools must be informed before a one-to-one session takes place.
  • Venue Risk Assessment: Locations must be assessed for safety before sessions.
  • Open-Door Policy: Where possible, sessions should take place in open or visible spaces.
  • No Physical Contact: Physical contact is strictly prohibited unless required for first aid.
  • Reporting Concerns: Any safeguarding concerns must be recorded and reported in line with the Safeguarding Policy.
  1. Health & Safety Precautions
  • A first aid kit must be accessible at all times.
  • Emergency contacts must be readily available for both the educator and students.
  • Regular check-ins with a designated emergency contact during lone working sessions.
  • If an injury or incident occurs, it must be documented and reported immediately.
  1. Lone Working in External Locations
  • Where sessions take place in a student’s home, a responsible adult must be present.
  • Sessions in public or community venues must adhere to all safety measures.
  • No lone working in locations deemed unsafe following a risk assessment.
  1. Digital Safety for Online Sessions
  • Online sessions must be conducted on secure platforms with parental consent.
  • No private messaging or unsupervised digital communication with students.
  • Online sessions must be recorded or supervised where possible.
  1. Emergency Procedures
  • A procedure must be in place for responding to medical emergencies.
  • In case of a personal safety threat, leave the premises immediately and contact emergency services.
  • If a child becomes unwell or distressed, parents must be contacted immediately.
  1. Review & Monitoring This policy is reviewed annually or whenever updates are required to comply with safeguarding laws.

Bright Futures Prevent Duty Policy

  1. Introduction Bright Futures is committed to safeguarding children and young people from the risks of radicalisation and extremism. We recognise our duty under the Prevent Duty (Counter-Terrorism and Security Act 2015) to help prevent individuals from being drawn into terrorism.
  2. Purpose & Scope This policy outlines how Bright Futures identifies and responds to concerns about radicalisation. It applies to all activities within our provision and must be adhered to by all staff, volunteers, and visitors.
  3. Key Principles
  • Radicalisation and extremism are safeguarding issues and must be treated as such.
  • Early intervention is essential in preventing individuals from being drawn into extremist ideologies.
  • We work in partnership with parents, schools, and local safeguarding authorities to prevent radicalisation.
  • We provide a safe space for children to discuss sensitive topics and build resilience against extremist influences.
  1. Recognising Signs of Radicalisation Signs that a child may be at risk of radicalisation include:
  • Expressing extreme views or sympathising with extremist ideologies.
  • A sudden change in behaviour or withdrawal from family, friends, and activities.
  • Increased use of extremist language or viewing extremist material online.
  • A desire to travel to conflict zones or express support for terrorist groups.
  1. Reporting Concerns If concerns arise:
  • They must be recorded with factual details and reported to the local authority Prevent lead.
  • Concerns will be shared with the local Multi-Agency Safeguarding Hub (MASH) where necessary.
  • In urgent situations, the police will be contacted.
  1. Preventive Measures
  • We provide a balanced and inclusive learning environment that promotes respect and critical thinking.
  • Any guest speakers or materials used in sessions are vetted to ensure they do not promote extremist views.
  • We maintain an open dialogue with parents, schools, and safeguarding professionals.
  1. Contact Information for Reporting Concerns
  • Prevent Team (Local Authority): 01202 229 319
  • Local Multi-Agency Safeguarding Hub (MASH): 01202 123334
  • Police (Non-Emergency): 101
  • In an emergency: 999
  1. Review and Monitoring This policy will be reviewed annually or sooner if government guidance changes.

Bright Futures Code of Conduct Policy

  1. Introduction Bright Futures is committed to maintaining a safe, respectful, and inclusive learning environment for all children. This Code of Conduct sets out the professional expectations for behaviour and interactions within our provision. It applies to the owner/operator, any visitors, parents, and students.
  2. Key Principles
  • The welfare of the child is paramount.
  • Respect, dignity, and professionalism must be upheld at all times.
  • A safe and supportive environment must be maintained for all students.
  • Any concerns regarding safeguarding, welfare, or conduct must be reported immediately.
  1. Professional Boundaries and Behaviour
  • Maintain clear, professional, and appropriate relationships with all students.
  • Do not engage in any behaviour that could be perceived as favouritism, exclusion, or discrimination.
  • Avoid physical contact with students unless necessary for safety or first aid purposes.
  • Never use inappropriate language, jokes, or discussions in the presence of children.
  • Avoid discussing personal life matters with students.
  1. Communication & Social Media
  • Communication with students must be professional and limited to educational purposes.
  • No private social media contact, messaging, or direct phone communication with students.
  • Any online content shared must align with safeguarding and ethical standards.
  1. Safeguarding & Reporting Concerns
  • Any signs of abuse, neglect, or radicalisation must be reported to the relevant authorities.
  • Ensure compliance with the Safeguarding Policy and Prevent Duty obligations.
  • Maintain confidentiality except where disclosure is required for safeguarding.
  1. Health & Safety Responsibilities
  • Ensure all activities are conducted safely and in line with risk assessments.
  • Report any accidents, incidents, or hazards immediately.
  • Follow emergency procedures and first aid protocols.
  1. Working with Parents and Schools
  • Maintain professional relationships with parents and schools.
  • Respect cultural, religious, and personal values of students and families.
  • Collaborate with schools and external agencies to support students’ education.
  1. Lone Working Guidelines
  • Inform parents and/or schools of one-to-one sessions in advance.
  • Ensure a safe and risk-assessed environment for all sessions.
  • Keep records of sessions, including any incidents or concerns.
  1. Breaches of the Code of Conduct
  • Any breach of this policy may result in termination of services and reporting to relevant authorities.
  • Serious breaches involving safeguarding concerns will be escalated immediately.
  1. Review & Monitoring This policy is reviewed annually or as required by changes in safeguarding legislation.

Adult Safeguarding Policy for Bright Futures

1. Introduction

Bright Futures is committed to safeguarding and promoting the welfare of all adults accessing our services. We recognise our duty to protect individuals from harm, abuse, and neglect, and to uphold their rights to live free from exploitation and discrimination.

2. Purpose

This policy aims to:

  • Prevent abuse, neglect, and exploitation of adults at risk.

  • Provide clear procedures for reporting and responding to safeguarding concerns.

  • Ensure staff and volunteers are trained and supported in safeguarding practices.

  • Promote a culture of respect, dignity, and empowerment.

3. Scope

This policy applies to all staff, volunteers, trustees, and any individuals working on behalf of Bright Futures.

4. Definitions

  • Adult at Risk: An individual aged 18 or over who has care and support needs and is at risk of abuse or neglect.

  • Safeguarding: Protecting an adult’s right to live in safety, free from abuse and neglect.

5. Legal Framework

This policy is underpinned by:

  • The Care Act 2014

  • The Safeguarding Vulnerable Groups Act 2006

  • The Human Rights Act 1998

  • Local Safeguarding Adults Boards (LSAB) guidelines

6. Principles

We adhere to the six key principles of adult safeguarding:

  1. Empowerment: Supporting individuals to make their own decisions and informed consent.

  2. Prevention: Taking action before harm occurs.

  3. Proportionality: Responding appropriately to the level of risk.

  4. Protection: Providing support and representation for those at greatest risk.

  5. Partnership: Working with others to safeguard adults.

  6. Accountability: Ensuring transparency and accountability in safeguarding practices.

7. Roles and Responsibilities

  • Safeguarding Lead: Carmen Prince – Responsible for overseeing safeguarding practices and procedures.

  • All Staff and Volunteers: Required to adhere to this policy, attend training, and report any concerns promptly.

8. Procedures for Reporting Concerns

  • Immediate Action: If an adult is in immediate danger, contact emergency services (999).

  • Reporting: All safeguarding concerns should be reported to the Safeguarding Lead or designated safeguarding officer.

  • Documentation: Record all concerns accurately and promptly, using the Safeguarding Concern Form.

9. Responding to Concerns

  • Assessment: The Safeguarding Lead will assess the concern and determine the appropriate course of action.

  • Referral: If necessary, the concern will be referred to the local Safeguarding Adults Board or other relevant authorities.

  • Support: The individual will be offered support throughout the process, including access to advocacy services.

10. Confidentiality

Information regarding safeguarding concerns will be handled with the utmost confidentiality. However, confidentiality may be overridden if there is a risk of harm to an individual or others.

11. Training and Awareness

All staff and volunteers will receive:

  • Induction training on safeguarding policies and procedures.

  • Regular updates and refresher training.

  • Access to resources and support regarding safeguarding issues.

12. Monitoring and Review

This policy will be reviewed annually to ensure its effectiveness and compliance with current legislation and best practices.

Complaints Policy – Bright Futures

  • We are committed to creating a safe, supportive, and respectful environment for all.

  • We welcome feedback to help improve our services for both children and adults.

  • Anyone can make a complaint – including participants, parents, carers, or support workers.

  • Complaints can be made verbally or in writing using our Complaints Form.

  • Every complaint is taken seriously and handled with care and confidentiality.

  • We aim to respond to all complaints within 7 working days.

  • If more time is needed to investigate, we will keep you updated.

  • Our goal is to resolve all issues fairly, respectfully, and as quickly as possible.

  • Everyone has the right to be heard – we value your voice.

At Bright Futures, we are committed to promoting a culture of equality, diversity and inclusion for all individuals who access our services – including children with special educational needs (SEN) and adults with additional needs.

We recognise and celebrate the unique backgrounds, identities, and abilities of every person we work with.

Our Commitments:

  • We treat everyone with dignity, respect and fairness regardless of their background, abilities, gender, age, race, religion, sexuality, or socio-economic status.

  • We are an inclusive learning environment where everyone is encouraged to be themselves and to thrive.

  • We provide personalised support that meets the individual needs of our students and participants – adapting activities, communication styles, and resources accordingly.

  • We are committed to removing barriers that prevent participation, learning or progress.

  • We promote collaboration between families, carers, support workers, schools, and local authorities to ensure inclusive, joined-up support.

  • All team members receive relevant training to uphold inclusive practices and challenge discrimination or unconscious bias.

  • Any discriminatory behaviour or language will not be tolerated and will be addressed promptly and appropriately.

  • We regularly review our approach to ensure that our setting remains welcoming, respectful, and inclusive for everyone.

This policy is regularly reviewed and updated to reflect current guidance, practice, and community needs.

Safeguarding Concern Form
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